Support

How to reach the JEDO team about an order, a return, your account or your privacy.

Contact us

For help with an order, a return, a refund or your account, email support@jedo.ca with your order number. In the JEDO app, you can also go to Account › Customer support.

For privacy questions or requests about your personal information, email privacy@jedo.ca.

Your orders and returns

You can follow every order, start a return and add a return tracking number from Your orders in the JEDO app.

Delete your account

In the JEDO app, go to Account › Settings › Delete account. You can also email support@jedo.ca from the address on your account and ask us to delete it.

Policies

About JEDO

JEDO is a Canadian online marketplace operated by OYA Express, Montréal, Québec.